Support

Real humans, one business day.

Checklist.aero is run by a small team of pilots in Ontario, Canada. Every email goes to a real person and we reply within one business day — usually faster.

Editor questions

How to format an item, what each toolbar button does, why your preview looks different from your PDF.

support@checklist.aero

Billing & accounts

Plan changes, refunds, switching from Premium to School, invoice copies.

billing@checklist.aero

Flight school onboarding

Help getting your fleet into a single workspace and inviting instructors.

schools@checklist.aero

Prefer to read first?

Most questions are answered on the Features and Pricing pages. For aircraft-specific examples, browse the community library.